Our Vision

Fienza aims to become the leading supplier of complete bathroom solutions Australia-wide. The Fienza brand will be synonymous with quality and style.

Our Mission

To excite customers with new, innovative and stylish bathroom products that will enhance their lifestyle.

Our Values

Fienza was founded on the principles of honesty, integrity, commitment to excellence and commitment to people – our employees, our customers, and our suppliers.


Sales & Customer Service Support

We have a dedicated customer service team that can assist with any enquiry, from general product information to claims and warranty support. Our sales team covers all regions of Australia and we pride ourselves on the ability to be responsive to our customer’s needs.

Quality Manufacturing

Fienza has invested in extensive product development with long-term manufacturing partners to bring high quality products to bathrooms throughout Australia. Products are continually tested and checked before shipment to ensure we deliver exceptional quality every time.

Same Day Dispatch

We provide fast and efficient processing of orders, with same day dispatch on all orders received before 12pm local time in your state. Our aim is to deliver products to you as fast as possible.

Industry Leading Warranties

Fienza is known for beautiful, quality products that are backed by industry leading warranties. We are proud to offer extended warranties across our range, such as 15 years on mixer cartridges and 25 years on cast stone solid surface products.

Australian Trusted Trader

As an Australian Trusted Trader, Fienza has gained the accreditation for expedited flow of product at customs with priority processing. This means that we are fully compliant with trade practices and have a secure supply chain that allows us to access product faster, reducing lead times for our customers.

Compliant with Australian Standards

Fienza products are manufactured to comply with all Australian regulations and plumbing codes, including WaterMark certification and the Water Efficiency Labelling Scheme (WELS) where required.

National Distribution

Fienza has 5 distribution centres throughout Australia located in Brisbane, Sydney, Melbourne, Adelaide and Perth. This allows us to offer fast dispatch and delivery on our full range of products. Through our retail network of over 1500 stores, consumers can easily purchase any item in the Fienza range.

Brisbane, QLD
(National Head Office)

  • Warehouse 7,800m2
  • Showroom
  • Customer service
  • After sales support
  • Sales

Sydney, NSW

  • Warehouse 5,000m2
  • Showroom
  • Sales

Melbourne, VIC

  • Warehouse 3,500m2
  • Showroom
  • Sales

Adelaide, SA

  • Warehouse 4,000m2
  • Showroom
  • Sales

Perth, WA

  • Warehouse 3,000m2
  • Showroom
  • Sales